Retiree Support


The Retired Activities Office (RAO) first established in November 1981 as mandated by the Secretary of the Navy and Chief of Naval Operations Directives is one of four elements of the Navy’s Retired Activities Program.

The other three elements are the Secretary of the Navy’s Retiree Council, Retiree Seminars/Retiree Appreciation Days, and the Shift Colors and Semper Fidelis official retiree newsletters.



The RAO supports and enriches the lives of military retired personnel, their families and eligible former spouses of military retirees. The RAO serves as a liaison between local military retirees, organizations and agencies working to ensure retirees receive their benefits and entitlements earned for their military service.

Those organizations and agencies include: Defense Finance Accounting Service (DFAS), Board for Correction of Naval Records (BCNR) and the Veterans Administration (VA). RAOs are primarily staffed by military retirees serving as volunteers. If you are interested in volunteering at a RAO, please contact the RAO nearest to you.


Services Provided

  • Entitlements
  • Benefits
  • Privileges
  • Incapacitated/Dependent (Adult Child)
  • Military Retiree Seminar
  • Getting things in order checklist
  • Preparing claims
    • Retired Serviceman’s Family Protection Plan (RSFPP)
    • Survivors Benefit Plan (SBP)
    • Death Benefits under the Civil
    • Service Retirement System
    • Unpaid compensation
  • DFAS
    • Allotment changes
    • Certificate of Eligibility (COE)
    • Report of Existence (ROE)
    • MyPay enrollment
    • Change of address/direct deposit/beneficiary/state and federal tax withholdings
    • Veterans Administration (VA) enrollment
    • IRS report of military retired or annuity pay received (IRS form 1099R)
    • Form authorizing withholding’s of military retired or annuity pay received (IRS forms  W-4/W-4P)
    • Application for Correction of Military Record (Form DD-149)
    • Legal referrals
    • Wills, trust, and probate
    • Bankruptcy
    • Family Law
    • Uniformed Services Former Spouse Protection Act (USFSPA)
    • Former spouse percentage of retired pay as determined by the “Brown’s Formula”
    • Survivor Benefit Plan/Program (SBP) Counseling
    • Dependency Indemnity Compensation (DIC)
    • Retired Casualty Assistance Program (RCAP)
    • Agencies supporting and providing military benefits and entitlements
    • National Personnel Records Center (NPRC) to request active duty service and medical records



  • Navy and Marine Corps Relief Society (NMCRS)
  • Medicare, Social Security, TRICARE, Elder Abuse
  • Internal Revenue Service (IRS)
  • Tax Preparation Assistance
  • U.S. Immigration & Naturalization Service
  • CALVETS (California VA benefits & entitlements)
  • Navy Legal, Legal Aid Society Government Life Insurance
  • Military Burial at Sea



Facility Contact Information
Burial at Sea Program Phone: 619-532-8066
Defense Enrollment Eligibility Reporting System (DEERS) Phone: 800-538-9552
Department of Veterans Affairs Phone: 800-827-1000
Defense Finance Accounting Service (DFAS) 800-321-1080  
Nationwide ID Lab Facilities Make an appointment at:
• ID Lab Naval Air Station North Island Phone: 619-545-9501
• ID Lab Naval Base San Diego Phone: 619-556-9248
• ID Lab Naval Medical Center San Diego:. Phone: 619-532-6557
Navy Region Southwest Resources  
Military Funeral Honors Phone: 619-556-9790
Office of Personnel Management (OPM) for Civil Service Employment/Annuit Pay Phone: 888-767-6738
San Diego County Veterans Service Office Phone: 858-694-3222
Social Security Administration Phone: 800-772-1213
Southern California National Cemeteries  
• Fort Rosecrans National Cemetery Phone: 619-553-2084
• Miramar National Cemetery Phone: 858-658-7360
• Riverside National Cemetery Phone: 951-653-8417
TRICARE Express scripts  
Mail Order Pharmacy Phone: 877-782-8731
TRICARE for Life (TCL) Phone: 866-773-0404
TRICARE Information Center Phone: 877-988-9378


One Call Serves All!

24/7 Appointment Scheduling for, clinical counseling, relocation assistance, resume assistance, and financial consultations at any Navy Region Southwest FFSC call 1-866-923-6478.

Language Interpretation Services

We have staff members fluent in Cantonese and Vietnamese, intermediate in Spanish, and novice in Mandarin to assist non-English speaking family members. Other languages are available through Military One Source.

Facility Contact Information
Retired Activities Office Location: 1 Administration Cir., Bldg. 2308
Phone: 760-939-0978
eMail :
Fleet and Family Support Center Location: Bldg. 02308, Blandy Avenue
Hours: Monday-Thursday: 7 am-5 pm
Non-Flex Friday: 7 am-4 pm
Closed Flex Friday, Weekends and Holidays
Phone: 760-939-4545